Iwateyama Youth Exchange Center is a group accommodation and social education facility aimed at promoting the healthy development of young people.Facilities that have different functions and roles from hotels and inns.We ask for your understanding regarding this matter.

Reservation

Q. How far in advance can I make a reservation?

For reservations, we conduct a survey of user preferences around the fall of the previous year. Based on the submitted survey forms, we adjust the schedule and finalize the usage date by the end of December. If you would like to receive a usage preference survey form, please let us know. Once the schedule has been adjusted, we will accept reservations on a rolling basis from early January and will inform you of available dates.

Q. Can I reserve a training room, gymnasium, and grounds at the same time as making a hotel reservation?

We do not currently accept reservations for activity spaces such as gymnasiums or grounds, as this has often led to problems such as other groups being unable to use the facilities due to "tentative reservations." Instead, you will be required to submit an application form 40 days in advance, after which we will arrange the use of your desired activity space. However, if you inform us of your preferred location when making a reservation, it will help us arrange the space more smoothly, so please let us know if you have a preferred location, although this is only a preference.
Please note that groups wishing to use only the gymnasium, grounds, etc., on a day-trip basis can make reservations starting three weeks prior to the desired date of use.

Q. Is it possible for families or small groups to use the facilities? Also, what kinds of activities are possible?

Our facility is primarily for group training programs targeting young people and youth education leaders, but we also welcome families to use our facilities from the perspective of supporting home education. We also have programs suitable for small groups such as families, so please feel free to inquire.

Q. Can children attending kindergarten or daycare use the facility? If so, what kinds of activities are available?

Yes, it is available. We offer physical activities such as orienteering, and in winter, sledding and snow tubing, as well as creative activities that even young children can enjoy, such as our original planetarium.

Training plan and activity program

Q. I would like to discuss the contents of the training plan. Can you help me with that?

For inquiries regarding training schedule planning and programs, please feel free to call us; our staff will be happy to assist you. For in-person consultations or site visits, please let us know your preferred dates, and we will arrange a suitable time. We recommend creating a schedule with ample time for each activity.

Q. What alternative programs are available in case of rain or other inclement weather?

Rainy day programs include indoor orienteering and Ten Challenge Pick. There are also creative activities, so you can choose a program that suits your activity goals.

Q. Can meal times and bathing times be decided in advance?

Depending on the crowd situation, we may need to adjust the time accordingly.

Q. Will you be able to implement the training plan created by the user group exactly as it is?

We will generally try to accommodate your preferences, but we may need to ask you to change the schedule due to the availability of the training venue.

Q. I would like to know the schedules of other schools using the facility on the same day in advance.

While we cannot disclose the names of the organizations, we can provide information about their size, age range, and the activities they conduct.

Admission/Discharge, Standard Daily Routine, and Living Etiquette

Q. What time and how is the check-out inspection conducted? (I would like to leave earlier due to my activity schedule for the next day; is this possible?)

The inspection is usually conducted between 8:30 and 9:1. Please have at least one representative from each group stay behind to be inspected by staff. We consider the room inspection to be part of the education process, so we would appreciate it if school groups and similar organizations would have their room leaders stay behind to be inspected as well.

Q. The voices of another group were loud even after lights out, late into the night.

We require preparation for bedtime at 10:00 PM and lights out at 10:30 PM. While we ensure that each group takes responsibility for maintaining proper etiquette within the facility, please contact a staff member if you cause any inconvenience to other groups. We will address the issue immediately. Please also contact us regarding any issues occurring in the early morning.

Q. The dryer in the hallway was running past lights-out time and was making a lot of noise.

Dryer use is available from 6:30 AM to 10:00 PM. If you are bothered by noise, please contact a staff member. We will take appropriate action, such as turning off the dryer.

Restaurant meals, outdoor cooking facilities, and a shop.

Q. By what time do I need to contact you if I need to change the number of meals?

For cancellations of less than 20 meals, changes can be made free of charge until restaurant entry for restaurant meals, and until 10:00 AM on the day of the activity for outdoor cooking.

Q. How do you handle food allergies?

For food allergies, please submit the "Food Allergy Pre-Confirmation Form" along with the application form.CLICK HEREPlease download the form from the website and submit it. For further details, the cafeteria provider will contact you as needed.

Q. Can you prepare lunch boxes even for a small group?

We can prepare orders of 20 meals or more. There is also a convenience store nearby.

Q. Can we bring our own food and drinks and do outdoor cooking such as barbecues?

This is permitted only on the first day of day-trip or overnight stay. However, mixing ingredients ordered on a meal plan with other ingredients is prohibited, as it would be difficult to identify the source of food poisoning in the event of an outbreak.

Accommodation building and rooms

Q. What are the amenities in the guest rooms?

There are shelves for luggage and a clothes rack. There are also electrical outlets and air conditioning.

Q. Could you tell me how to make a bed?

Please take the sheets and other linens (2 sheets and 1 pillowcase per person) from the linen corner. First, lay one sheet on the bed and fold it over. Next, lay the second sheet on top of that, and then place a blanket or duvet on top of that. Fold the top edge of the second sheet over the duvet. Finally, put the pillow inside the pillowcase and you're done.
For details, please see our dedicated web page.

Q. How do I dispose of the trash generated in my room?

Since this facility generally prohibits bringing in outside items, we anticipate that the only trash generated will be small pieces such as tissues, lint from the floor, and hair in the restrooms. Trash bags are provided in front of the office and in each lounge; please place these items in the bags and dispose of them in the designated trash collection area in the gymnasium corridor. Please leave the sanitary waste in the restrooms as it is; cleaning staff will dispose of it.

Q. Can I eat and drink in my room?

For hygiene reasons, eating and drinking are prohibited in guest rooms. You may use the lounge in the accommodation building.

Q. I would like each guest room to have a lock.

This facility is a group accommodation and training facility, and for disciplinary purposes, it is often preferable that rooms cannot be locked from the inside. However, all rooms can be locked from the outside, so please let us know in advance if you wish to do so.

Q. Is there hot water available in the bathroom?

Hot water will be supplied from October 15th to April 15th.

bath/shower

Q. What amenities are available in the bathhouse?

Body soap and shampoo with conditioner are provided. Please bring your own towels as they are not provided.

Q. How many showers are there in the bathroom?

The large bath has 19 showers, and the medium-sized bath has 15 showers. Including the bathtubs, the large bath can accommodate approximately 40 people at a time, and the medium-sized bath can accommodate approximately 30 people at a time.

Q. Do you have a hair dryer?

Each bathroom is equipped with two hair dryers. In the accommodation building, there are two hair dryers in the washrooms on each floor. We appreciate your cooperation in using them.

Facilities in general

Q. Are there lockers where I can leave my valuables?

Coin lockers are located in the lobby on the first floor of the training building and in the lounge of the accommodation building. Please feel free to use them. The coins (100 yen coins) will be returned.

Q. Is there air conditioning?

They are installed in training rooms 1-3, the hall, and all guest rooms.

Q. Can I bring my pet?

Pets are not allowed on the premises.

Access, shuttle service, and parking.

Q. Please tell me the directions to the Youth Exchange Center.

Road signs are installed at two locations: the exit of the Takizawa Interchange, the entrance to National Route 282, and 500 meters before and after these locations, as well as at two intersections along the way. We can also send you a detailed map in advance. Please contact us if you would like one.
Please see this map for more details.

Q. Is a shuttle bus available?

Our facility does not provide transportation services. Please arrange your own transportation, such as a private car or bus, to get here.

Q. Is parking available?

We have parking spaces for 80 passenger cars (Parking Lot 2) and 10 buses (Parking Lot 1), so please use them.